Find out more in our FAQs
Can I test your products before placing a full order?
Can I test your products before placing a full order?
Yes, we offer an exclusive test order with a selection of 3 models to check the quality and feedback from your customers.
Do you provide supporting materials to promote your products?
Do you provide supporting materials to promote your products?
Yes, we offer dedicated tools such as graphic materials, window guidelines and distinctive packaging to enhance the bags in your store.
Do you have photos and content for social media?
Do you have photos and content for social media?
Absolutely! We provide professional images and visual content that you can use to communicate the value of the brand and our collections.
What are the delivery times for collections?
What are the delivery times for collections?
Times vary based on the complexity of the request, but we always guarantee punctuality and clarity in deliveries.
What is the minimum order quantity?
What is the minimum order quantity?
We require a minimum order that allows us to maintain the exclusivity of the product and the high quality craftsmanship.
Which countries do you ship to?
Which countries do you ship to?
We ship worldwide with reliable logistics partners to ensure safe and timely deliveries.
How can I track the status of my order?
How can I track the status of my order?
You will receive updates via email and you can contact our dedicated support for any need.
How can I contact you for assistance?
How can I contact you for assistance?
You can write to us via the contact form, send an email or book a free consultation directly online.
Do you offer after-sales support?
Do you offer after-sales support?
Yes, we are always available to support you even after delivery, ensuring fast and customized solutions.